Guide to Choosing an Estate Agent

26/06/2007 by Damian.

Selecting the company to sell your biggest asset, your home, can appear a daunting process to the uninitiated.  Your choice can be made much simpler by following a few straightforward rules.

1) The first principle when searching for an estate agent is to check that they belong to a professional body like the NAEA.  This is because all members have to complete a minimum entry qualification on valuing properties and are bound by rules of conduct to offer you a fair deal, without overvaluing your home.  They also provide access to a complaints procedure and a solid understanding of the market.  Selecting an agent who is a member will ensure your peace of mind, as well as the highest level of integrity and service.
 
2) Reputation can also be a great aid in selecting an agent. If friends, family or neighbours have had a good experience with an agent this can really help.  Another trick is to look at the number of ‘sold’ and ‘for sale’ signs around the local area.  This will tell you which agents are most popular. 
3) Look for an estate agent who will answer telephone calls and emails quickly and post details of your property on their website within 24 hours.  They will also have a history in the area, with returning clients to prove the quality of their service.  A great estate agent will also bring a list of buyers with them, and will have a contingency plan in place in case it cannot find a buyer.
 
4) When you find a good agent, agree the top 5 selling points of your property and what kind of contract you sign.  Ask to see comparisons of valuations and actual sale prices in the area, and finally make sure you get on well with your chosen agent – this will be invaluable if your house sale is long and emotional!